Servicing and Frequently Asked Questions (FAQs)
Please Read Below Before Submitting a Fault Report
If you have a question about your Wine Cabinet, Wine Art or cellar conditioner? Please read our FAQs below
If you still require technical assistance, please submit a fault report here — UK CUSTOMERS ONLY
You have a wine cabinet
Regular Maintenance
Initial Setup and Positioning
- Initial set up of a wine cabinet
- Video - Compact - Fixing a front panel to a technical door
- Switching on Premier Models (2015)
- Possible Sources of Noise from a EuroCave Wine Cabinet
- Ventilation when building in a cabinet (except Compact 059)
- Moving a Cabinet
- Underfloor Heating / Radiators
- Why must I wait 48 hours before switching on my new unit?
Shelves
Lighting
Temperature/Humidity/Condensation
LCD Display/Buttons
- Blank LCD (*64/*56 models pre 2006)
- No Power To A New Unit
- Reset Filter Icon (models after 2006)
- Intermittent Flashing LED Lights
- Test Button (*64/*56 models pre 2006)
Power/dB levels
Miscellaneous
- How to Find Your Serial Number
- Will my Wine be OK, if a Unit is Switched Off?
- Leaving an Empty Cabinet Switched Off